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Shipping Exchanges Returns

USA SHIPPING  ( all products are in stock )

These are Best Average Estimated shipping times over 20 years for worldwide delivery. POSTAL PAGE
Shipped by the United States Postal Service -
USPS Tracking / Customs Number Enter [number] at

: 3 - 6 days delivery, shipped by standard US Mail. Usual arrival in about 4 days.

DISCONTINUED INSIDE USA - EXPRESS MAIL : 1 - 3 days delivery, shipped by Express US Mail. Usual arrival next day, second day or smaller USA cities, towns may take 3 days for delivery. Orders late Friday, Saturday or Sunday may take an extra day for delivery. We'll do our best. Signature requirement is USUALLY Waived. EXPRESS WORLD MAIL delivery 5 to 10 days, please Contact Us for information and additional charges before ordering.
All UNITED STATES MILITARY DELIVERIES ARE INSIDE USA - AIR MAIL - DoD Mail Transit Times vary by deployment usually 10 to 35 days. The US Postal Service delivers the mail inside the USA to the Military Postal Service Agency to ship out to deployments. NO Express Mail option.   
Sending Military and Diplomatic Mail, Information
Complete Military Shipping Information
Fleet Post Office (FPO)
UNIT 101 BOX 41
FPO AP 96691
Army/Air Post Office (APO)
PSC 3 BOX 4120
APO AE 09021
SSGT Joyce War
Unit 2050 Box 419
APO AP 96278-2050
SGT G.I. Joe
PSC 802 Box 74
APO AE 09499-0074
Diplomatic Post Office (DPO)
UNIT 8400 BOX 0000
DPO AE 09498-0048
INTERNATIONAL SHIPPING  ( all products are in stock )
Shipped by the United States Postal Service - USPS ships direct to your country's postal mail service for local delivery.

DISCONTINUED OUTSIDE USA - INTERNATIONAL PRIORITY MAIL : estimated 5 to 15 days delivery, Delivery Varies by Country: INTERNATIONAL Priority Mail may arrive in about 5 to 15 days. International Priority Mail is not available to all countries. We will send by the next fastest method for the money charged, usually by International Air Mail about 15 to 30 days. Customs forms must be used on all Outside the USA package deliveries. NO TRACKING ON INTERNATIONAL DELIVERIES (Outside USA), Tracking Number is only a Customs Number included.

OUTSIDE USA - INTERNATIONAL AIR  MAIL : estimated 15 to 30 days delivery, Delivery Varies by Country: International Air Mail may arrive in about 15 to 30 days. Customs forms must be used on all Outside the USA package deliveries. NO TRACKING ON INTERNATIONAL DELIVERIES (Outside USA), Tracking Number is only a Customs Number included.

The European Union (EU), a group of 27 countries including Germany and France, will be implementing new trade tax rules for U.S. sellers beginning July 1, 2021. The EU has modified the Value-Added Tax (VAT) – a tax on goods and services bought and delivered to the EU countries. Sellers in the U.S. will need to understand how to comply with these new laws and prepare for the changes.

What changes to the EU VAT will take place on July 1, 2021?
Prior to July 1, 2021, no VAT fees were required for commercial goods valued up to 22 euros (approximately $26). Goods valued at 22 euros or less were able to be shipped into EU countries with no additional fees required for buyers.

After July 1, 2021, all goods imported to the EU valued at up to 150 euros (approximately $178) will be subject to VAT and items valued at more than 150 euros will be subject to VAT and duties. VAT rates are different for each EU country based on the service and type of product being delivered, with most VAT fees ranging around 20% of the total cost (sales price plus shipping).
CUSTOMS some INTERNATIONAL COUNTRIES may restrict the import of our products. The person receiving the package / products, the Customer - PAYS ANY and ALL applicable VAT, Import Taxes, Fees or Duty Charges upon arrival if any apply in your country. Shipping charges are for shipping only and do not include import taxes, fees, duty which maybe added by your importing country's government. Check with your local postal customs service agents for regulations before ordering. Every country has different rules and enforcement. MAXIMUM International order purchase is $2495.00 usd each order. If we have to manually split orders over $2495.00 a charge of $100.00 usd will be assessed.

We cannot guarantee that you will or will not be charged any customs taxes or duty fees. Any customs or import duties, fees are charged once the package reaches the destination country and are not included in the purchase price. These charges must be paid by the customer of the package upon arrival / pickup.

If an order / package is CONFISCATED or REJECTED and not returned by customs there will be no refunds, no re-shipments, shipping charges are non-refundable - check with your Country's Customs Office on import regulations BEFORE ordering.
If your order / shipment is returned for any reason the customer will be charged the shipping price again for reshipment (except our errors). Please Triple check your input ship to address is complete and correct. Shipping and Handling or Delivery fees are non-refundable. We only refund the product purchase price.

We GUARANTEE we will ship your order out, but there is NO GUARANTEE of delivery.
Customers must contact us within 35 days from date of purchase for inquiries after 35 days your order is closed and completed.
force majeure is generally intended to include occurrences beyond the reasonable control of a party, and therefore would not cover.
1. unforeseeable circumstances that prevent someone from fulfilling a contract.
2. irresistible compulsion or greater force, superior or irresistible force
3. an event or effect that cannot be reasonably anticipated or controlled

Sometimes errors happen, we are only human. Production, fabrics, sewing, packaging or shipping errors can occur No Problem we will fix any errors just Contact Us. Mistakes are part of life and made all the time in the course of a business and when we make them we do our very best to correct the problem, thanks for understanding.


PLEASE, Contact Us for any questions we'd be happy to help you, over 20 years of online worldwide internet sales from our domains. One Exchange or Return per ORDER, One Transaction either Exchange or Return.
All business is conducted in U.S. English, you can use > translate for any world language translations. 

Exchanges/Returns in the original new condition sent to you. CLEAN, NEW, UNWORN! No smoking, no human or pet hairs, no perfume, neatly fold as received NO EXCEPTIONS, etc.

Surgical Masks are NOT REFUNDABLE, NOT RETURNABLE, NOT EXCHANGEABLE for health standards and requirements, all sales are final for Scrub Masks.

No Problem.
There is a 30 day Exchange / Return LIMIT from the date of purchase.

Sorry - NO Exchanges or Returns from Outside the United States (outside the 50 United States).
No International Exchanges or Returns *

EXCHANGES / RETURNS MUST BE COMPLETED WITHIN 35 DAYS FROM THE DATE OF PURCHASE. Exchanges / Returns must be AUTHORIZED by EMAIL with an Exchange Number or Return Number. By Exchanging Returning the Products you TESTIFY that you have Not Wore or Soiled the products and they contain NO BIOHAZARDS.

We promise to promptly exchange or refund the merchandise purchase price if you are not totally satisfied for any reason.
Shipping and Handling Fees and Service Charges are non-refundable

There is a 
30 day Exchange / Return LIMIT from the date of purchase.

Contact Us by email - What is your Customer/Shopper/Order ID number?

All Exchanges / Returns must be AUTHORIZED by EMAIL with an Exchange Number or Return Number.
NO EXCHANGES RETURNS will be accepted without an AUTHORIZATION NUMBER. (Will be Returned Un-Opened) We just drop it back in the mail unopened. RETURN TO SENDER. 


No Problem.
Please Contact Us ( preferred method e-mail, I NEED AN EXCHANGE or RETURN AUTHORIZATION NUMBER ) and tell us what you need to have done and by when. Please be patient we will get back to you with your EXCHANGE / RETURN AUTHORIZATION NUMBER via EMAIL. Send ALL the product(s) back the way you received them, same condition, plus a COPY of the ORDER RECEIPT and what you need done - information inside. A designer hospital gown and it's matching surgical cap are a set 1 product, exchange / return both.

All Exchanges Returns must use some type of DELIVERY CONFIRMATION in order to ASSURE tracking of your shipments, product(s), as we cannot and do not give credit for items that we do not receive back to our operations center. You may want to use INSURANCE, to fully cover your exchange return order. NO COD's accepted. The Customer pays for exchange / return shipping back to us. Thank you very much.

30 day Exchange / Return LIMIT from the date of purchase.

Mailing to a United States Postal Service P.O. Box - Exact Shipping / Mailing Address Format :

Your RETURN ADDRESS must be on the outside of the package top left corner.

(shipping to address)
Exchange #(Authorization Number) or Return #(Authorization Number)
P.O. Box  5556
Evansville, INDIANA  47716  USA

All Exchanges Returns must use some type of DELIVERY CONFIRMATION / TRACKING. You may want to use INSURANCE, to fully cover your exchange return order. Thanks.

SERVICES FEES on Large Order Returns:
Orders over $500 usd to $1000 usd a 5% return service fee will be charged
Orders over $1000 usd 10% a return service fee will be charged
this covers our shipping, credit card fees both ways, restocking and data base management

CREDIT / REFUNDS are processed upon review of the exchanged returned merchandise, usually in 5 days. If approved you will receive a Credit / Refund e-mail to confirm the process and the money will be credited only to the method used as payment. Shipping & Handling Charges and Service Fees are NON-REFUNDABLE on any order. Credit / Refunds data may take 48 hours to post to your accounts. 

Depending upon the cycle of your credit card, the bank's processing of your credit should appear on your next statement(s). You can directly call your credit card company for immediate balance and credit updates. Thank you.

All Business, Exchanges, Returns are at the SOLE & FINAL DISCRETION of, and our companies. Any and all threats are treated immediately by terminating all communications and forwarded to law enforcement. This is a SELF SERVICE WEBSITE, the Customer controls all the data inputs and outcomes.